There are 2,200 sheltered housing properties in Northampton and currently support is only provided to these sheltered housing tenants and not to other older people in general needs housing. The current service is considered to be inflexible and fixed at four levels offering daily, weekly or monthly visits by a Sheltered Housing Co-ordinator and an emergency alarm only service.
The proposals look at changing the service to provide support based on customers’ needs, now and in the future. This means that each tenant would have a personalised level of support that can increase or decrease depending on assessed needs. The changes would also introduce new ways for tenants to access support, for example by popping along to drop-in sessions or telephoning support staff for information and help.
Information about the consultation and the questionnaire is available on the Council’s website by visiting www.northampton.gov.uk/shelteredhousing
There are two drop-ins taking place this week if anyone has any questions or concerns:
• Thursday, 20 September, 2pm to 4pm at the Court Room, the Guildhall, Northampton
• Friday, 21 September, 2pm to 4pm at the Community Room, James Lewis Court, Cherry Orchard
Councillor Mary Markham, Cabinet member for housing said: "We are proposing to make changes to the Sheltered Housing Support Service. There’s still time to have a say and I’d urge tenants and local residents to let us have your views on the proposals before the consultation ends as this is your chance to influence how we will provide future support services.”
Consultation on the proposed changes to the Allocations Policy and Tenancy Strategy continues until Tuesday, 23 October.
Information about these consultations and the questionnaires is available on the Council’s website by visiting www.northampton.gov.uk/consultations
Anyone who has concerns about the proposed changes or would like further information, or a paper version of the surveys can call 0300 330 7000 or email consulthousing@northampton.gov.uk
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